MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent advanced learning attained through professional level experience required.
• Five (5) years of relevant work experience, or equivalent combination of education and work experience.

PREFERRED QUALIFICATIONS

• Proficient in using Smartsheet for project and process management.
• Experience building and maintaining dashboards to track key metrics and performance indicators.
• Background in developing and managing data warehouses for scalable storage solutions.
• Experienced at creating automated flows and scripting for systems and application processes.
• Accomplished in producing clear, user-friendly documentation to guide end-users through automated processes.
• Demonstrated experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems.

Knowledge, Skills, and Abilities:

• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to communicate in a clear, concise manner orally and in writing with different groups/individuals.
• Capable of handling confidential and sensitive information.
• Skilled in managing multiple and competing demands/projects.
• Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions.
• Familiarity with the student life-cycle, from recruitment and admissions to student success and alumni relations.
• Knowledgeable in a range of data analysis and visualization tools, such as Qualtrics, Python, Power BI, Tableau, SQL, Snowflake, SAS, and R

OTHER DUTIES

• Maintain a schedule to document and revise internal and campus-wide policies and standard operating procedures (SOPs), along with processes to archive and distribute learner and program data.
• Support internal and external stakeholder engagement to ensure data consistency and alignment with reporting needs.
• Assist with data collection and reporting efforts using Excel, Smartsheet, and other relevant platforms.
• Assist with data collection related to learner and leadership recruitment through Qualtrics, surveys, or other tools, and help prepare related reports or memos.
• Contribute to special office initiatives aimed at optimizing workflow and enhancing data-driven practices.
• Maintain up-to-date guidelines and ensure accuracy of relevant web content.
• Stay informed of reporting metrics and requirements, including AAMC, LCME, and diversity-related annual reports.
• Serve on committees, work groups, or project teams that support strategic initiatives set by office leadership.
• Participate in other projects and activities, as assigned, to support the academic mission of the College.

Knowledge, Skills, and Abilities:

• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to communicate in a clear, concise manner orally and in writing with different groups/individuals.
• Capable of handling confidential and sensitive information.
• Skilled in managing multiple and competing demands/projects.
• Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions.
• Familiarity with the student life-cycle, from recruitment and admissions to student success and alumni relations.
• Knowledgeable in a range of data analysis and visualization tools, such as Qualtrics, Python, Power BI, Tableau, SQL, Snowflake, SAS, and R.