JOB PURPOSE:

Provide timely and effective management information reporting & systems support to the Data & Analytics Manager.
Work with the operational and management teams to design and develop sustainable and scalable analytical solutions to support the operational need.
Provide business insight and analysis both for Operational teams and for the Client as required to provide proactive analysis to identify opportunities for performance improvement and cot improvement opportunities across a broad range of data points.

DUTIES:

• Support the Data & Analytics Manager generating and analysing data and trend analysis across a selection of data and information sets to provide a broad range of insights
• The creation, programming and presentation of data and insight to both the account and Client teams
• Support the design and development of analytics using the most appropriate data mining and visualisation tools
• Providing detailed reporting and analysis information and transferring knowledge to various areas of the business to aid decision making / improve performance.
• Interrogate and identify opportunities that can improve efficiency of business processes
• Design and development of dashboards and associated reporting using visualisation tools such as Power BI and Smartsheet.
• Assist in troubleshooting software application issues including Excel, Power BI and Smartsheet
• Assist on specialist projects to create data collation efficiencies, develop visualisation boards and appropriate reporting to support business improvement activities
• Support in complex analytics application configuration to meet end user requirements while also configuring workflows, analyses, templates, reports and other application controls.
• Respond to related queries from internal as well as external clients ensuring a high level of customer satisfaction