Data Analyst: Operations at BOXT
Leeds
About Us:
When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers’ homes and lives.
BOXT offers…
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We’re passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.
- Global investors – We’re proud to be backed by Brookfield and part of the HomeServe Group.
Who we’re looking for:
We are looking for a self-starting Data Analyst with a proven ability at uncovering and sharing data-driven insight in an exciting fast-paced environment. You’ll have at least 1 years’ experience and be confident tackling problems like how to bring efficiencies to the engineer network and localised resourcing issues.
We’re looking for a proactive and detail-oriented Data Analyst to join our Operations team, working closely with the Planning department. This role will play a key part in shaping how we onboard and allocate resources across our engineer network, ensuring we operate efficiently and effectively every day.
What you’ll be doing:
- Developing a data-led onboarding strategy – identifying patterns, gaps, and optimisation opportunities in how and where we bring new engineers into the network.
- Analysing daily planning performance – using data to drive improvements in how we schedule, route, and utilise engineers across regions, ensuring we’re neither over nor under-resourced.
- Drill into engineer behaviour and uncover opportunities for better experiences
- Educate and encourage data-driven decision making throughout the operations planning department
- Keep up to date with current trends and developments within data. Select the best tools and products to allow us to use data more effectively.
- Maintain & continually optimise our use of existing tools (e.g. Looker Studio, Adobe Analytics, BigQuery)
- Analyse data to discover hidden trends; deliver insights and analysis with clear actionable recommendations
- Document analytics projects in a manner that ensures specific processes can be replicated and scaled across an organisation
Nice to haves:
- Experience with Adobe Analytics, Google Docs, Looker Studio and BigQuery
- Ability to write basic SQL queries
Benefits:
We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they’ve created a positive, welcoming environment for people to work and thrive within.
Your benefits include…
- 30 days of annual leave (plus bank holidays)
- Free tea, coffee, fruit and breakfast
- Modern offices
- Social events
- Ongoing training and development opportunities
- Enhanced family friendly benefits
- Private medical cover*
- Company pension
- Death in service benefit*
- After probationary period
How to Apply:
If you’d like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you’d be a great fit for this role and our team
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