• Key Accountabilities:Data Engineering & Operations (Managed Service Focus):Monitor, maintain, and support existing data pipelines, ETL/ELT processes, and data platforms for managed services clients.
• Ensure high availability, performance, and reliability of data systems across cloud environments (Azure, AWS, GCP).
• Perform ongoing optimization and tuning of data workflows and workloads to improve efficiency, reliability, and cost-effectiveness.
• Troubleshoot and resolve data pipeline failures, integration issues, and performance bottlenecks within defined SLAs.
• Implement enhancements and minor change requests within client-managed environments, following agreed change management processes.
• Maintain secure data environments, ensuring compliance with data governance, regulatory, and cross-border data requirements.
• Manage incident response, root cause analysis (RCA), and preventive action planning for data platform incidents.
• Support backup, disaster recovery, and business continuity processes for data platforms.
• Collaborate with cloud, security, and infrastructure teams to ensure seamless operations.

Database Administration (Oracle, SQL Server, MySQL & PostgreSQL):