Analyse organisational structures, business functions, workflows and operating models to identify inefficiencies, risks and improvement opportunities

· Gather, document and evaluate business requirements using appropriate analytical and research techniques

· Conduct qualitative and quantitative analysis of business data to support strategic and operational decision‑making

· Assess the impact of proposed changes on people, processes, systems, risk and compliance

· Work closely with development and operational teams to translate business requirements into functional specifications and user stories

· Liasing with stakeholders to ensure effective communication between business teams and technical teams regarding proposed solution

· Support on planning and implementing complex solutions to clients from different industries

· Develop practical, data‑driven recommendations to improve business performance, productivity, service quality or cost efficiency

· Prepare detailed reports, dashboards, business cases and executive presentations for senior stakeholders

· Advise managers and clients on the implementation of change initiatives, including process redesign, system adoption or organisational transformation

· Facilitate workshops, interviews and stakeholder meetings to communicate findings and agree solutions

• · Monitor outcomes of implemented recommendations and provide follow‑up analysis and continuous improvement support