Data Analyst at Globe Group

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, Power BI, Google Looker Studio, Data Storytelling, Data Analysis, Behavioral Analysis, Forecasting, KPI Tracking, Digital Transformation, Retail Analytics, Funnel Analysis, Geospatial Analysis, Consumer Insights, Channel Migration Analysis, Dashboard Development

Industry

Telecommunications

Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description We are seeking a data-driven Digital Transformation Analyst to bridge the gap between technical data and strategic growth. In this role, you will be the primary architect of our data storytelling, utilizing SQL and Power BI/Google Looker Studio to track and optimize the the transactions in Stores and digital channels. You will play a critical role in analyzing the Stores Data and Digital Channels such as the Globe Online Shop journey, forecasting digital adoption rates, and measuring the financial impact of channel shifts on ARPU. From monitoring retail store productivity to deep-diving into B2B-to-Consumer acquisition and loading behaviors, your insights will directly influence how we acquire, retain, and migrate subscribers across our digital platforms. The ideal candidate is someone who can look beyond the numbers to identify the behavioral drivers of our consumers, ensuring our digital monitoring frameworks (Prepaid/Postpaid) are both accurate and actionable. Technical Requirements SQL Proficiency: Advanced ability to query complex databases, join disparate data sources (B2B and Consumer), and perform deep-dive behavioral analysis. Data Visualization: Expert-level experience in Power BI or Google Looker Studio to build automated dashboards, including funnel views, geospatial area comparisons, and operational KPI trackers. Core Responsibilities & Experience Digital Ecosystem Monitoring: * Track and analyze Prepaid/Postpaid digital loading behavior and acquisition sources. Monitor "Offline to Online" (O2O) migration, assessing how physical store assistance drives long-term digital app adoption. Strategic Consumer Insights: * Conduct Digital Wallet Share studies to identify drivers of digital adoption and forecast future shift rates. Analyze the impact of channel migration on Average Revenue Per User (ARPU). Perform drill-down analysis on high-loader profiles and B2B-to-Consumer loading channels. Operational Performance Tracking: Manage and optimize dashboards for retail store health, focusing on Foot Traffic, CXA Productivity, and AHT/AWT metrics. Oversee lead conversion tracking and funnel performance for GOL/GOR and campaign workstreams. Behavioral Impact Studies: * Execute "Pre vs. Post" analysis on subscriber behavior to measure the effectiveness of assisted top-ups and bills payment interventions. Evaluate habituation trends to see if users maintain digital transaction habits in succeeding months. Preferred Qualifications Industry Familiarity: Previous exposure to Telecommunications, Fintech, or fast-paced digital service environments is a plus, but not required. Analytical Mindset: A natural ability to connect dots between raw data points and real-world consumer behavior to suggest practical business improvements. Channel Awareness: Helpful to have an understanding of how customers move through different sales or renewal funnels, especially across multi-channel platforms. Adaptability: Comfortable working with evolving data sets and pivoting between high-level strategic studies and detailed operational reporting. Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

Responsibilities

The analyst will bridge technical data with strategic growth by building automated dashboards and performing deep-dive behavioral analysis. They are responsible for monitoring digital ecosystem performance, forecasting adoption rates, and measuring the financial impact of channel shifts.