Department Operations
LevelInternship
LocationSingapore
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

JOB DESCRIPTION:

• Assist the team to monitor Shopee’s physical warehouses
• Assist in inhouse fulfillment capability to provide exceptional customer experience and support our biggest sellers
• Understand different process management across markets and their individual considerations
• Run BAU reports
• Any other ad hoc data enquiries as requested by Team Lead

REQUIREMENTS:

• Currently pursuing a degree in Business, Business Analytics, Data Analytics relevant disciplines
• Proficiency in SQL / Python is a must
• Strong Business acumen
• Strong problem solving skills
• Excellent communication skills (written and verbal)
• Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
• Full time interns are preferred (3-6 months)

Please refer the Job description for details