Data Analyst IV at ING

, , Belgium -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, SQL, SAS, Cognos, Analytical Skills, Communication, Collaboration, Problem Solving, Data Visualization, Feasibility Analysis, Reporting, Automation, Customer Insights, Stakeholder Management, Agile Methodology, Data Quality

Industry

Financial Services

Description

DATA ANALYST – Tribe Payments – Brussels – GJA scale 16 Your role & work environment As a Data Analyst at ING you will play a crucial role in the data-driven culture by supporting our products and services in Tribe Payments. You will be responsible to support the decision making process by delivering valuable insights to both your colleagues and our clients. For this position you will join as a Data Analyst the Tribe Payments Here you will be part of an Agile environment by being a member of a multidisciplinary team of 8 to 9 professionals. The Payments Tribe is composed of 4 domain areas: Payments, Cards, Merchant Solutions and a digital domain. Your key responsibilities Translating the business needs into an analytical request: Hereby you will be discussing and challenging the needs and requirements with your stakeholders. While thinking along you already think a step further in terms of a feasibility analysis, setting realistic timelines, and cross-checking the data needs and availabilities. Based on this, you define a suitable approach and solution that fits the needs. These you communicate in a clear and transparent way to your stakeholders. Go over to the execution phase, this by applying some advanced analytical skills, capabilities and techniques, some examples are: Getting to know all the data available, the different tools to query, visualize and analyse this data Executing an in-depth analysis on our customer database to come up with answers to some specific questions or needs from the business Create integrated views on our datamart, in order to make data exploitation easy and efficient. Defining the most relevant offers for our customers based on insights from our datamart Define the needs to improves data availability and quality Create some advances ad-hoc reporting for specific needs, using tools like Cognos Perform some recurrent analysis and reporting Automate existing processes as much as possible, to reduce any redundant task. Creating target groups for outbound customer communication; thinking about the right selection criteria, channels, offers, and A/B tests Be part of a project or project team and help them delivering based upon the data After the analytical quest you communicate your insights and recommendations in an appropriate way to the stakeholders: This by applying the right visualization techniques. Adapting your storyline and message to the needs and context of your stakeholders. Communicating clear and on a convincing way your recommendations and next steps; while keeping aspects of GDPR, data sensitivity and confidentiality into account. We look for A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. As a Data Analyst you will also need to have following qualifications and competences: Master’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics or alike, and/or equivalent experience of 3 years 2 years relevant experience in data analytics Experience in SQL is a must Experience with tools such as SAS, Cognos are a plus; an interest in these tools is a must Be a team player Be analytical: extremely curious, constantly looking for an explanation; analyzing sharply, concise & to the point Take ownership on tasks assigned: you will be cultivating analytics within the bank Be able to influence and convince not only peers but also the stakeholders based on analytical results Good knowledge of English and FR/NL We offer you A clear purpose, a unique offer and a range of flexible compensation and other benefits: Personal growth & challenging work with endless opportunities to realize your ambitions An informal, dynamic environment with innovative colleagues supporting your endeavors A progressive and agile way of working, where new ideas are valued ahead of convention Furthermore, within the Digital and Customer Interactions tribe as a Data Analyst, you can count on a range of opportunities to invest in your personal and professional growth with: Ample opportunities to participate in courses and trainings within the analytical domain Challenging, strategic and highly visible projects to support or take the lead in An environment that stimulates continuous learning and improvement, and the possibility to experience over time multiple different aspects within data analytics We redefine banking. What about you? We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that! We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Responsibilities

The Data Analyst will translate business needs into analytical requests, execute in-depth analyses, and communicate insights and recommendations to stakeholders. They will also automate processes and create target groups for customer communication.