We are seeking a Data Analyst to support our Operations team by transforming complex data into actionable insights that drive efficiency and accuracy. This fully in-office role (Carlsbad, CA) will collaborate with cross-functional teams to enhance processes, develop and maintain reporting, and ensure data integrity across multiple business systems. The ideal candidate will bring strong analytical skills, a collaborative mindset, and a commitment to supporting operational excellence in a dynamic, fast-growing environment.

• Develop strong working relationships with the Customer Service and Operations teams to align processes and the various IT systems to ensure operational success
• Create consistent, accurate, and timely reporting for various stakeholders in the Customer Service/Operations organization. Examples include Days on Hand, Stuck order performance, Sales Order Processing timelines, and Call Center phone data
• Ensure consistency and integrity of data fields across a variety of systems and platforms: NetSuite, FLEX, Power BI, PAR
• Assist in automating data compilation and reporting from our ERP and affiliated systems
• Prevent data mapping failures and maintain robust reporting
• Monitor and troubleshoot live data flows across inventory and order fulfillment systems
• Monitor and enhance Power BI dashboards to ensure accurate and timely reporting
• Provide analytical support for inventory processes including PAR and FIRE
• Collaborate onsite with cross-functional teams – especially Sales Operations and IT – to resolve issues and optimize workflows
• Support configuration and testing of system integrations, automations, and webhooks