We’re looking for an enthusiastic Data Analyst to join our team and help drive Thames Water’s transformation as part of our Turnaround Plan. This role offers the chance to make a real impact by using data to tackle current and future challenges, improve performance, and enhance service delivery. If you’re passionate about data and want to contribute to the success of the UK’s largest water and wastewater company, this is the perfect opportunity to develop your career while solving meaningful problems.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

WHAT YOU’LL BE DOING AS A DATA ANALYST

• Provide clear and useful data analysis to help improve operations.
• Run daily reports and turn data into actionable insights.
• Create easy-to-understand reports for the whole business.
• Assist managers and departments with collecting data for regular and one-off reports.
• Share your expertise to guide and support operational decisions.
• Work with teams to analyze operational data, offering helpful insights to process owners and project managers.

WHAT YOU SHOULD BRING TO THE ROLE

• Experience in data analysis and generating insights.
• Comfortable using Power BI, and Power Query, and have strong Excel skills.
• Great at engaging with stakeholders at all levels and sharing insights in a clear, actionable way.
• Eager to learn new tools and technologies with a growth mindset.
• Skilled at presenting complex information in an easy-to-understand and engaging way.

• Experience with SQL, Databricks, and Power Apps would be beneficial.

  What’s in it for you?

• Competitive salary from £37,600 to £43,000 per annum depending on skills and experience.

• Annual Leave - 26 days holiday per year increasing to 28 with the length of service.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks