ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the Role:
Join our Supporter Experience, Acquisition and Growth team in a dynamic new opportunity designed for a curious, detail-oriented data enthusiast. If you enjoy working with data, building practical solutions, improving processes, and making a real impact, this role is for you.
We’re looking for a motivated team player to take ownership of preparing, analysing, and managing large datasets to support our fundraising efforts. You’ll work closely with the Marketing Communications team to prepare data for campaigns and test workflows to ensure smooth execution. You’ll also play a key role in campaign attribution and data enrichment with a focus on improving supporter records to ensure they are campaign ready. Your work will enable more effective and timely engagement in fundraising campaigns.
This is a permanent full-time position based out of Blackburn, Melbourne, with hybrid working arrangements.

Key Responsibilities:

• Support the Fundraising Department by delivering analytical support, data extraction and reporting
• Manage and prepare data, creating technical solutions that facilitate decision-making and optimise campaign insights
• End-to-end testing of campaigns and workflows in CRM
• Automate repetitive tasks using tools like Power Automate to improve process efficiency
• Perform regular maintenance and validations on data, ensuring data accessibility and troubleshooting problems as they arise
• Support data enrichment efforts such as contact detail updates, address cleansing or third-party append
• Maintain data hygiene and governance processes, ensuring accuracy and adherence to organisational policies and business rules
• Create compelling PowerBI dashboard visualisations to effectively communicate data insights to stakeholders

About you:

• Qualifications in Business, Data, Computer Science or similar
• Experience in data analysis with expertise in SQL, Power Query, and Microsoft Excel, capable of managing complex data sets
• Familiarity with automation tools such as Power Automate and data loading tools like BrightVine
• Experience using database extraction, processing and visualisation tools, including PowerBI
• Strong written and verbal communication skills

Why work for us:

• Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
• Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
• Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts

How to Apply:
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

• Support the Fundraising Department by delivering analytical support, data extraction and reporting
• Manage and prepare data, creating technical solutions that facilitate decision-making and optimise campaign insights
• End-to-end testing of campaigns and workflows in CRM
• Automate repetitive tasks using tools like Power Automate to improve process efficiency
• Perform regular maintenance and validations on data, ensuring data accessibility and troubleshooting problems as they arise
• Support data enrichment efforts such as contact detail updates, address cleansing or third-party append
• Maintain data hygiene and governance processes, ensuring accuracy and adherence to organisational policies and business rules
• Create compelling PowerBI dashboard visualisations to effectively communicate data insights to stakeholder