ABOUT LEAGUE

Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

NICE TO HAVE EXPERIENCE

• Prior experience as a Product (Data) Analyst or working on Product Analytics
• Data analysis and data manipulation in Python (Pandas, PySpark, etc).
• Healthcare industry experience.

THE ROLE

As a Data Analyst, you will support internal stakeholders leveraging the unique digital engagement data that our platform generates to inform our ability to create engaging products and features that improve the health outcomes of our users. In this role, you will use in-depth analysis and governance of business intelligence, to depict the value of the League platform to enable and drive improvements to the customer experience and engagement that lead to improved patient health outcomes! You will surface key performance indicators with visual analytics platforms like Looker and Amplitude and work closely with other data analysts, data engineers and data scientists to support the data models underlying the visual analysis dashboards/tools. The database tables that you will be using in your own reporting and analysis work are also used by League’s customers, and once you’ve gained a deep understanding of these tables, you will also help out answer questions for League’s external customers when they need help.
People who enjoy working within cross-functional and multi-disciplined teams both internally and externally will thrive in this role. Furthermore, you have experience in tying numbers to a larger, more strategic, business context. You enjoy communicating with non-technical stakeholders, using the art of converting simple questions into complex analysis and translating them back into meaningful and actionable insights.

IN THIS ROLE, YOU WILL:

• Work closely with internal stakeholders to provide insights through analysis and reporting to help inform decisions in all parts of the business, including Product Management, Client Success, Marketing, and Health Solutions
• Support League’s customers in using our data to unlock insights using your expertise with data models and BI, managing data dictionaries, and deep dive and Q&A sessions
• Act as a SME for all things related to Reporting; guide users to the right set of KPIs and provide clarity on their meaning
• Develop analytics strategies and frameworks to monitor and analyze product performance and business KPIs related to application usage, and user engagement & conversion
• Work with data analysts, data engineers and data scientists on data requirements, reporting and forecasting of metrics and building out visualizations and data value stories
• Regularly conduct data quality audits and analysis to ensure the accuracy of data & reports sent to customers, in particular of the client events (ie clickstream data) generated by user button clicks and screen loads within the app

SECURITY-RELATED RESPONSIBILITIES

• Compliance with Information Security Policies
• Compliance with League’s secure coding practice
• Responsibility and accountability for executing League’s policies and procedures
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
  Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.
  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.

Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let’s do ours by sharing potential next steps

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews all applications at League.
• If we see alignment with League’s needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
• The final step is an offer, which we hope you will accept!
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring