Data Analytics Lead, Chubb Life Global Office at Chubb

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, SQL, DataBricks, Snowflake, Qlik Sense, Power BI, AI, Machine Learning, GenAI, Open AI, Stakeholder Management, Customer Segmentation, Strategic Planning, Data Visualization, Advanced Analytics, Leadership

Industry

Insurance

Description

Reporting to the Head of Global Data Transformation for Chubb Life, the Data Analytics Lead will focus on developing reusable, value-driven analytics products for the markets, as well as establishing a community of Analytics professionals across our operations delivering crowd-sourced solutions and standards. Roles & Responsibilities * Establish Analytics Strategy * Aligning to the overall Data & Analytics strategy, build out the processes and capabilities to establish advanced analytics within Chubb Life * Focus near-term on Descriptive & Diagnostic models * Ensure overall strategy drives towards Predictive & Prescriptive outcomes, as well as establishment of AI and ML practices * Analytics Value Delivery * With the long-term strategy in mind, delivery quick-win, value-evidenced analytics outcomes focused on increased sales/leads and reduced costs impacts * Ensure value of deliveries can be clearly evidenced and reported, demonstrating the Total Value of Ownership of Data & Analytics * Start with Customer * Develop a flexible but consistent customer segmentation model which can be leveraged across Life markets * Segmentation will be multi-faceted to understand the various aspects of the customer experience from pre-sales, sales, service, closure and repurchase journeys * Partner with Customer Value Management and Digital Customer Experience teams to ensure model supports their near-term and strategic targets and outcomes * Reach beyond the Customer * Support other aspects of the business including Distribution (Agency, Partnership, etc.), Product Development, Operations & IT, Finance & Actuary, Compliance & Legal * Identify reusability across functions to establish an analytical framework focused on consistency and self-service * Deliver through example * While majority of time will be in leading the strategy & delivery, at least 30% of time will be spent delivering own models and analytics outcomes * Demonstrate how to translate a complex analytics model into clear, understandable business actions & outcomes * Drive data into the fabric of our culture * Advocate for, and demonstrate the value of, Data & Analytics * Identify champions across the organization to support and drive the Data & Analytic strategy * Establish a One-Team approach * Develop direct and indirect reports to create a community of practice * Leverage existing communities and deepen relationships across markets and business units * Ever-bettering practices * Develop a crowd-sourced community which develops frameworks and leading practices * Engrain participation within the community at all levels of the organization

Responsibilities

The Data Analytics Lead will establish the analytics strategy for Chubb Life, focusing on descriptive, diagnostic, predictive, and prescriptive models. They will develop reusable analytics products, lead a community of practice, and deliver value-driven outcomes to increase sales and reduce costs.