WE ARE FARMERS!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees.

JOB SUMMARY

Manages the execution and change management of large, high-level, complex operations projects and core operational activities affecting employees, customers and agents. Leads and facilitates multiple large cross-functional teams in the implementation of business solutions aligning with the enterprise strategy. Performs project management and develops analytics to identify trends and make recommendations impacting changes in technology, operating procedures, and improved results. Collaborates with leadership and key stakeholders across the enterprise to build effective relationships and support the delivery of initiatives within the portfolio.

• This Operations Execution Project Manager role is part of the data team that supports several Brokerages.
• This is a Hybrid opportunity (onsite 3x’s week) to our Caledonia, MI office.

EDUCATION YOU’LL NEED

• High School Diploma or equivalent Bachelors degree.

ADDITIONAL QUALIFICATIONS

• Demonstrated analytical skills.
• Demonstrated problem solving skills.
• Demonstrated written communication skills.
• Develops and delivers effective presentations.
• Demonstrates a high commitment to quality.
• Ability to simultaneously handle multiple priorities.
• Independent problem solver.
• Ability to drive multiple projects to successful completion.
• Effectively coaches and delivers constructive feedback.
• Independent problem solver.

• Initiate, research, evaluate, recommend and execute high- level complex projects and core operational activities to support Data and Reporting strategy, people, process, and technology initiatives.
• Leads project and supports the execution of large cross-functional enterprise strategic projects in collaboration with other enterprise teams.
• Ensure short and long term strategies, programs and processes are executed.
• Develop and lead change management plans and execution activities including impact analysis and assessing change readiness.
• Partners with other business units, including Database Admins, IT, Marketing, and Operations to facilitate communication and ensure projects align with operational objectives and direction.
• Lead and present analysis reviews including trend monitoring and provides sound business solutions.
• Develops and delivers presentations and communications supporting the execution of change management.
• Collaborates with key stakeholders and generates key insights influencing business decisions and solutions.
• Takes ownership for resolving and mitigating issues. Identifies opportunities and risks associated with changes in internal and external environment by developing and implementing short term and long term operational plans.
• Makes sound recommendations based on research of new technologies, techniques and tools to support and/or drive improvements within the Data and Reporting team.
• Provides guidance, mentorship and coaching to newer analysts.
• Performs other duties as assigned.