Data and Reservation Specialist (4236) at MERCY HOUSE

Oxnard, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

21.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Communication, Interpersonal Skills, Attention to Detail, Multitasking, Computer Skills, Microsoft Word, Microsoft Excel, Microsoft Outlook, Data Processing, Client Management, Bilingual Spanish

Industry

Non-profit Organizations

Description

Job Details Job Location: Oxnard , CA 93030 Position Type: Full Time Education Level: Not Specified Salary Range: $21.00 - $21.00 Hourly Job Shift: Day Status: Full-Time, Non-Exempt Pay: $21.00/hour Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services." Benefits Offered: 100% employer-paid medical insurance at base tier Voluntary dental and vision coverage Paid Time Off (PTO) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 403(b) retirement plan with up to 3% employer matching Paid on-the-job training and orientation Mileage reimbursement Employee referral program Opportunities for professional growth and advancement Job Summary: The Data and Reservation Specialist is the first point of contact for our referring Outreach partners and PD. This position is responsible for coordinating homeless services enrollment and referrals for Mercy House programs, data collection and entry into the Homeless Management Information System (HMIS), creation of reports from the HMIS, client follow-up, and client file management. The Data and Reservation Specialist assists Mercy House staff in recording services provided, clients served, and program outcomes. Essential Duties and Responsibilities: Reservations Responsible for tracking and updating the Bed Availability Roster Screen calls from referring Outreach partners, PD, and returning clients Ensure referrals have been vetted for felony warrant checks and sex offender status Make bed reservations for client arrivals, including mode of transportation to the shelter Program Data Entry and Reporting Ensure HMIS intake forms are completed by clients and data is entered into HMIS Ensure HMIS data quality management Enter all Bed Nights, Case Notes, and Services into the database on a daily basis Scan and file intake packets and other pertinent documents daily Follow up with staff as needed to ensure required documents and updated forms meet agency standards Meet data entry deadlines in a challenging and constantly changing environment Perform light data reporting tasks Miscellaneous Attend staff meetings Attend County CoC meetings as needed Attend training workshops as needed Perform ad hoc projects as assigned by Supervisor Qualifications Requirements: Education and Experience Strong computer, typing, and data processing skills Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers High level of tolerance and understanding for individuals presenting with urgent multiple case management and health needs General Ability to work effectively with a diverse population Ability to plan, organize, and prioritize duties Ability to clearly communicate information and instructions verbally and in writing Ability to maintain a positive, professional, and safe environment while on duty Ability to establish and maintain effective working relationships Strong verbal communication and interpersonal skills Ability to multitask in a fast-paced environment Strong attention to detail Fluency in Spanish is of significant value Physical Requirements Ability to lift up to 25 pounds Ability to sit for prolonged periods and work on a computer Reliable transportation and willingness to rotate/cover at other Emergency Services shelters as needed

Responsibilities

The Data and Reservation Specialist coordinates homeless services enrollment and referrals, manages data collection and entry into the HMIS, and assists with client follow-up and file management. This role also involves tracking bed availability and ensuring data quality management.