JOB DESCRIPTION & SUMMARY

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

EXPERIENCE REQUIRED:

• Demonstrated ability to: Work with large data sets and multiple data analysis tools, techniques and systems. Document each of the data analytics processes. Perform root cause analysis to identify data and/or system and/or report issues.
• Expertise in data analysis tools and software such as Microsoft Excel, SQL, Alteryx, Tableau, Power BI and PowerApps
• 5+ year experience with developing and building reports and dashboards and troubleshooting data/report/System issues
• Strong understanding of database systems and query languages
• Familiarity with various systems and data integration tools.
• Ability to provide support and direction to key IT and Business Stakeholders around data, reports, dashboards, and data analysis findings in the system
• Excellent problem-solving, critical-thinking, and communication skills.
• Ability to manage multiple projects and deliverables in a fast-paced environment.
• Experience with project management and process improvement methodologies is a plus.

ABOUT PWC SATIC AND THE ROLE

PwC has recently launched the South African Technology & Innovation Centre (SATIC). SATIC is designed to innovate, build and deploy for our global clients across a range of technology and transformational solutions.
The Data, BI and Report Developer is a pivotal role within the organisation, responsible for overseeing reporting processes, data analysis, data and report troubleshooting to support decision-making and operational efficiency. This position requires strong analytical skills, attention to detail, and proactive communication with stakeholders across various departments.
If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you.
Qualifications / Certifications required:
Bachelor’s degree in Business Intelligence, Data Analytics, Information Systems, or related field

RESPONSIBILITIES OF ROLE:

Key Responsibilities:

• Report Development: Lead the development of SATIC reports to provide insights into business performance.
• Proactively manage delivery excellence, collecting and providing feedback to management

Data Analysis & Interpretation:

• Collect, clean, and analyse data from multiple sources to identify trends, patterns, and insights.
• Collaborate with stakeholders to understand their data needs and translate business requirements into technical deliverables.

Report Development:

• Design, create, and maintain reports and dashboards to support business objectives.
• Ensure timely delivery of recurring and ad-hoc reports.

Data Management:

• Maintain data integrity by identifying and resolving discrepancies or inaccuracies.
• Implement best practices for data storage, retrieval, and governance.

Visualization & Presentation:

• Create compelling visualizations to effectively communicate findings to non-technical stakeholders.

Performance Monitoring:

• Monitor key performance indicators (KPIs) and provide actionable insights to improve business performance.
• Conduct regular audits of data and reporting systems to ensure accuracy and reliability.
• Assist with implementing solutions for data quality checks and improvements

Continuous Improvement:

• Stay up-to-date with industry trends and tools related to data analysis and reporting.
• Recommend and implement improvements to current processes and reporting methodologies.