JOB SUMMARY

• Responsible for developing and implementing the strategic direction and day-to-day leadership of one or more lines of business and/or clients whose markets encompass a global and/or multi[1]market area.
• Responsible for short and long term growth and profitability of the assigned market(s) and/or portfolio of clients.
• Collaborates with senior leadership to develop and implement a concise plan to retain and acquire clients/markets and to identify business growth opportunities, including preparing short and long-range plans, priorities, objectives and the annual budget. Manages project execution and drives integration among all lines of business to maximize performance of the company’s platform in attracting new business development and growing market/client share, as well as integration of all shared services. This includes responsibility for the sales function within the business unit and achieving net new business sales and revenue recognition targets.
• Builds a cohesive, diverse team dedicated to ongoing improvement of service delivery platform and client relationship. Guides team in client relations, service orientation and consultative opportunities as well as the effective, efficient and ethical operation of their respective teams or accounts. Builds and sustains relationship in the community and within the industry.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• Bachelor’s Degree in business, engineering or related field from an accredited 4-year college program preferred. Master’s degree in business, economics, urban studies, law or related program preferred; strongly preferred if a non-business undergraduate.
• Typically at least 10-15 years of experience in their field with strong financial and marketing orientation and proven track record of consistently generating revenue and profits.
• High level of business acumen. Knowledgeable in relevant policies and market trends, technology and information affecting the business and competition.
• Provides strong experience in managing a diverse workforce including sales, operations and expense management.
• Utilizes an entrepreneurial approach and develops innovative solutions.

CERTIFICATES and/or LICENSES
Real Estate sales, brokerage or appraisal license required as appropriate for business unit. Appropriate designations and participation in professional and industry organizations desired.

COMMUNICATION SKILLS

Excellent written and verbal communications skills. Able to foster a strong service-orientation and an “advisory role” in client relationships. Able to comprehend, analyze and interpret the most complex business documents. Able to motivate and negotiate effectively with key employees, top management and client groups to take desired action. Generates powerful proposals and makes convincing presentations to achieve new business. Communicates regularly with employees to share business updates, company vision, etc. Communicates regularly with senior leadership.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.

SUPERVISORY RESPONSIBILITIES

• Manages the planning, organization and controls for one or more lines of business and/or clients whose markets encompass a global and/or multi-market area. May be responsible for a mix of direct and matrix reports.
• Leads and provides for the recruitment, selection, performance management, training & development, coaching, mentoring, retention and rewarding of a high caliber team to carry out the organization’s mission.
• Implements a career development and succession plan, along with an effective retention program for key personnel, while creating a more diverse organization. Provides mentorship for management and non-management colleagues.
• Monitors appropriate staffing levels.
• Leads by example and models behaviors that are consistent with our RISE values.