ABOUT AKTION

Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2025. We have a high-growth technical environment with a workforce of over 250 professionals. We have a two year growth initiative to build our total workforce to 350. The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada.

EDUCATION, EXPERIENCE AND SKILLS:

• Bachelor’s degree in computer science, information technology, or related field (preferred).
• Extensive experience in data center engineering and administration, with a focus on project execution.
• Experience leading teams and managing resources in a fast-paced environment.
• Familiarity with process compliance/documentation and SOC audit processes.
• Demonstrated ability to manage and deliver multiple data center and hosting-related projects on time and within scope.
• Proficiency in enterprise VMware products, Cisco and Arista networking, Windows Server, Active Directory, and N-central.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and teamwork skills.
• Relevant certifications (e.g., VMware Certified Professional, Cisco CCNA/CCNP, Microsoft Certified: Azure Administrator) are a plus.
• Ability to achieve and maintain data center security and uptime targets.

Role and Responsibilities:

• Effectively managing individual workload and guide the team toward meeting internal delivery and project execution goals for data center operations.
• Oversee data center assignments, including infrastructure projects, capacity planning, maintenance scheduling, and workload distribution across a rolling 6-week planning horizon.
• Lead daily stand-ups to align engineering efforts, coordinate tasks such as hardware deployments, network changes, and infrastructure upgrades, and remove blockers to ensure consistent progress.
• Track and manage project status through Project Management platform by reviewing scopes, timelines, and resource assignments to ensure technical work is prioritized appropriately and aligned with overall data center objectives.
• Review time entries, hardware charges, and related vendor invoices for accuracy and completeness before approval, ensuring consistency with internal cost tracking and operational planning.
• Monitor internal backlogs for data center workstreams—such as rack expansion, patching, system upgrades, and cross-site failover testing—and prioritize resource allocation to meet deadlines and minimize downtime while avoiding task conflict.
• Maintain clear and auditable records of assignments, capacity plans, invoice approvals, and infrastructure changes to support operational integrity and organizational readiness.
• Mentor team members on process adherence, technical standards, and escalation protocols; ensure engineers have the tools, documentation, and direction needed to execute effectively.
• Identify and implement improvements to internal data center procedures, including hardware lifecycle practices, cabling standards, physical security protocols, and system monitoring workflows.
• Ensure proper documentation to maintain SOC accreditation
• Other duties as assigned.