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Data Center Inventory & Asset Technician at Microsoft

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Asset Management, Warehouse Management, Information Technology, Logistics, RMA Process, Physical Inventory Tracking, Discrepancy Reporting, Supplier Coordination, Configuration Management, Problem Escalation, Process Knowledge, Heavy-Load Movement Equipment, Attention to Detail, Minimal Supervision, Service Level Agreements

Industry

Software Development

Description

Responsibilities - Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. - Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. - Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. - Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. - Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). - Ensures detailed physical inventory tracking and staging. - Help to reconcile and report inventory discrepancies. Required Qualifications - High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. While not required, we also look for the followingPreferred Qualifications: - 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation - OR equivalent experience.

Responsibilities

The technician will perform assigned tasks and escalate issues during high-volume work activity. They will coordinate with suppliers for warranty claims and ensure accurate inventory tracking and management.