JOB SUMMARY

Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.

QUALIFICATIONS

• Typically requires a high school diploma and 1-2 years of equivalent work experience
• Regional hazardous materials certification preferred
  Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.
  Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law

• Supports the team with coordinating large customer deliveries and resolving shipping or receiving issues, keeping records/logs of all materials
• Applies acquired job skills and company policies and procedures to complete assigned tasks
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice
• Normally follows established procedures on routine work, requires instructions only on new assignments

Documentation & System Updates

• Coordinates speedy and efficient delivery of goods to the required destination and obtains sign-off for receipt
• Informs recipients that goods ordered have been delivered

Shipping & Receiving

• Maintains records of materials received and shipped, within a semi-routine scope
• Receives goods delivered to the Data Center either directly or following acceptance by security
• Enters all relevant details of all inbound/outbound shipments and ensures order requirements are fulfilled
• Uses shipment spotlight and shipment dashboard for customers inbound/outbound shipments
• Inspects received goods and rejects unsatisfactory items where necessary

Problem Solving

• Proactively works and communicates with internal/external customers to ensure on-time deliveries
• May assist with resolving difficult shipping and receiving issues

Hazardous Materials

• Follows established procedures on hazardous materials, requires supervision on new assignments
• Follows and complies with hazardous materials within semi-routine protocols, as described by regional regulatory bodies

Equipment

• Tracks stored and/or abandoned equipment
• Uses the aging shipment business processes/tools for Shipments over 5 days, 14 days, 30 days and 90 days

Data Center Support

• Assists with delivering and removal of customers equipment from cages through the use of established procedures
• When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the Data Center