Data Center Operations Engineer at PlayStation Global

Aliso Viejo, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

176300.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data center operations, Hardware installation, Server maintenance, Break/fix, Inventory management, Structured cabling, Change management, RMA processes, Infrastructure support, Hardware troubleshooting, Asset lifecycle tracking, Communication skills, Operational discipline

Industry

Entertainment Providers

Description

Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Data Center Operations Engineer Location: Aliso Viejo / Los Angeles Status: On-Site to both locations Why Join Us? At Sony Interactive Entertainment, our data center operations team plays a critical role in supporting the infrastructure behind a global gaming platform. This role offers the opportunity to work hands-on in production environments, contribute to large-scale infrastructure deployments, and develop strong operational expertise within a high-performing global team. Sony Interactive Entertainment is seeking a Data Center Operations Engineer to support our production data center environments. This role is part of the Data Center Operations team and is responsible for the hands-on deployment, maintenance, and support of infrastructure within live production facilities. If you are detail-oriented, operationally disciplined, and enjoy working directly with physical infrastructure, we would love to hear from you.. The primary focus of this position is day-to-day data center operations — including hardware installations, break/fix activities, inventory management, and operational process support. This role works closely with Systems Engineering and Network Engineering teams to provide reliable on-site infrastructure execution in support of critical production services. This position requires strong attention to detail, comfort working in live environments, and a disciplined approach to change management and operational standards. What You’ll Do Deploy (rack and cable) new server and infrastructure hardware across data center locations. Perform hardware break/fix activities including replacement of drives, RAM, CPUs, power supplies, and other server components. Troubleshoot and support existing infrastructure to ensure production environments remain stable and operational. Maintain accurate asset inventory and lifecycle tracking records. Support vendor RMA processes and coordinate hardware returns and replacements. Assist in documenting and refining operational processes and procedures. Coordinate with Procurement to track hardware orders and deliveries. Support structured cabling activities to ensure installations meet defined standards. Execute approved change activities in live production environments in accordance with change management procedures. Provide on-site support to Systems and Network Engineering teams during deployments and maintenance windows. Who You Are 2+ years of experience working in a production data center environment. Hands-on experience deploying and supporting server hardware. Experience replacing hardware components such as drives, RAM, CPUs, motherboards, and power supplies. Familiarity with asset management tracking and reporting. Understanding of vendor RMA processes. Strong understanding of data center operational best practices. Working knowledge of change management principles in online production environments. Highly organized with the ability to manage multiple tasks simultaneously. Strong interpersonal and communication skills with the ability to work collaboratively. Comfortable working in hands-on environments, including lifting and racking equipment up to 50 lbs unassisted. Valid driver’s license required. Up to 30% travel required with this position. Location: Also Viejo / Los Angeles Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $117,500—$176,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Responsibilities

The Data Center Operations Engineer is responsible for the hands-on deployment, maintenance, and support of physical infrastructure within live production facilities. This role involves performing hardware installations, break/fix activities, and coordinating with engineering teams to ensure stable production environments.