Data Center Operations Manager, Global Server Operations at Google

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

189000.0

Posted On

31 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Center Operations, Team Management, Linux Administration, Networking, Hardware Maintenance, Capacity Delivery, Safety Culture, Process Improvement, Technical Oversight, Vendor Management, Contract Management, Customer Service, Troubleshooting, Collaboration, Coaching, Project Management

Industry

Software Development

Description

MINIMUM QUALIFICATIONS: * Bachelor's degree in a technical field or equivalent practical experience. * 8 years of experience in computing infrastructure, networking, operating systems, or hardware. * 5 years of experience managing technical, vendor, contract management, or delivery teams. * Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. PREFERRED QUALIFICATIONS: * Experience with data gathering, analysis, and presentation skills. * Experience installing, configuring, testing, troubleshooting, and maintaining server and networking hardware and their components. * Experience working in data center environments, including building and operating infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration. * Experience with initiating and executing initiatives in a global environment. ABOUT THE JOB: At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. In this role, you will lead the team responsible for the physical infrastructure powering Google’s search technology. Working an overnight shift (6pm–6am), you will manage Data Center Technicians who install, configure, and maintain the servers and networking hardware essential to our global operations. You will oversee routine maintenance and troubleshooting of Linux-based clusters and network components, ensuring all equipment remains reliable and secure throughout the night. Beyond technical oversight, you will be focused on hiring, coaching, and developing talent within a 24/7 environment. You will translate company objectives into daily workflows, manage capacity delivery, and ensure seamless shift hand-offs. You will advocate a safety culture while fostering a collaborative environment, ensuring the backbone of our digital services is managed with precision during these critical hours. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google [https://careers.google.com/benefits/]. RESPONSIBILITIES: * Lead and develop a team by hiring, coaching, and setting clear priorities that align individual performance with organizational goals. * Oversee day-to-day data center operations and workflows, ensuring all activities meet defined service level objectives and security protocols. * Manage the end-to-end lifecycle of capacity delivery and maintenance projects, including the repair and preventative maintenance of critical server and network infrastructure. * Partner with stakeholders to implement short- and long-term facility strategies while leveraging operational trends to identify and execute process improvements. * Drive a site safety culture by leading Environmental Health and Safety (EHS) initiatives and fostering an a collaborative work environment.

Responsibilities

Lead and develop a team responsible for data center operations, ensuring all activities meet service level objectives. Manage the lifecycle of capacity delivery and maintenance projects while fostering a collaborative work environment.