Do you have a keen eye for planning & prioritizing corrective maintenance activities?
Do you have strong knowledge of power, mechanical, and life safety systems?
Are you a strong communicator?
Are you comfortable working directly with customers or end users?

I’M REALLY INTERESTED! WHAT EXPERIENCE/EDUCATION/COMPETENCIES/TECHNICAL SKILLS AND KNOWLEDGE DO WANT AND NEED?

Experience

Specialty

• 4+ years’ experience in data center, facility, or in mission critical environments.
• Experience working with Mechanical and Electrical systems, including BMS/EPMS and BAS systems & software.
• Experience with ticketing systems and ITIL principles*

Education/Certification/Designation

• Electrical certifications – Journeyman Electricians, Electrical Engineering Technologist etc.*
• Mechanical/HVAC certifications *
• CPR, AED certifications
• Ability to obtain Reliability Clearance Status (+5 years Canadian residency)
• ASP training *

Competencies

• Excellent written and verbal communication skills
• Extremely process driven and high degree of quality, precision and care needed.
• Understanding of Data Center Tiering classifications (UTI) as well as thermal guidelines and policy (ASHRAE TC9.9 etc.)
• Able to deliver independently and take lead on local initiatives
• Strong organizational skills, with the ability to multi-task and prioritize
• Proficient with Microsoft Word, Excel, Visio, and PowerPoint
• Physically able to lift up to 55ibs, climb ladders/work at heights

Technical Skills/Knowledge

• Strong Knowledge of power, mechanical, and life safety systems
• MV/LV Power Distribution Equipment, UPS’s, ATS’s, Emergency Generator Systems, Automation/PLC’s/VFD’s etc.
• CRAH’s/Chiller/AHU’s/FCU’s, condensers, pumps, compressors, control logic etc.
• Strong troubleshooting & analytical skills along with BMS/EPMS/CMMS operator knowledgeAny of the above-mentioned would be considered as an asset

• Develop, maintain, and adhere to procedural and technical documentation
• Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation
• Management of local data center infrastructure and asset lifecycle
• Compliance with relevant SSAE 18, ISO and PCI controls
• Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors to create supporting MOPs
• Identifying areas for operational optimization, adhering to best practices
• Monitoring of local data center infrastructure
• Supporting daily site operations
• Vendor/Contractor coordination and supervision
• Ensure timely resolution and/or escalation of customer issues
• Ensure physical and remote security policies and procedures are being strictly followed
• Create trouble tickets, log site visitors, and carry out shipping and receiving procedures
• Provide best in class customer service
• Maintain cleanliness of the data center and facility areas
• Rack and stack various IT hardware into racks.
• Install and test copper and fiber cables throughout the data center and various computer rooms