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Data Center Program Manager at Microsoft

West Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Project Management, Service Delivery, Safety Policies, Root Cause Analysis, Collaboration, Mentorship, Best Practices

Industry

Software Development

Description

As a Data Center Program Manager (DCPM), you will troubleshoot service incidents, manage assigned projects to meet service delivery objectives, and escalate issues to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analyses (RCAs) of incidents. This role offers the opportunity to build a solid understanding of data center procedures, collaborate across various teams, and provide mentorship across data centers by sharing best practices. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services - including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is committed to the personal and professional development of all employees and offers training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure consists of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. It is built and managed by a team of subject matter experts who support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve to meet the ever-changing business demands that position Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive—at work and beyond.

Responsibilities

As a Data Center Program Manager, you will troubleshoot service incidents and manage projects to meet service delivery objectives. You will also escalate issues to stakeholders and participate in root cause analyses of incidents.