OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

EXPERIENCE & TECHNICAL EXPERTISE

• Proven experience managing global technical teams and supporting enterprise network deployments and operations.
• Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.
• Experience with process improvement and systems development, particularly through automation to streamline workflows.
• Demonstrated ability in managing change control processes and conducting maintenance activities in production environments.

LEADERSHIP & COMMUNICATION SKILLS

• Excellent leadership and interpersonal skills to foster collaboration across global teams.
• Strong communication skills with the ability to convey complex technical issues clearly to clients and decision-makers.
• Self-motivated and proactive in identifying and solving problems independently.

OPERATIONAL & ORGANIZATIONAL SKILLS

• Strong organizational and time-management skills, with the ability to manage sensitive and confidential information.
• Ability to influence, negotiate, and make decisive decisions in high-pressure environments.
• Solid understanding of service management principles, ITIL, or equivalent frameworks.

WHAT YOU’LL DO:

We are seeking a highly motivated Data Center Service Manager to oversee and lead the operations of our global data center. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The Service Manager will be responsible for driving cross-functional meetings, assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS’s and our clients’ satisfaction. As the Service Manager, you will have the opportunity to shape the direction of our data center services while maintaining sustainable and positive relationships with internal and external stakeholders.