Data Center Specialist at ark data centers, LLC

Menasha, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Center Operations, Customer Support, Ticket Management, Documentation, Maintenance, Shipping Management, Technical Comprehension, Monitoring Systems, Troubleshooting, Communication, Teamwork, Time Management, Problem Solving, Safety Procedures, Mechanical Inspection, Process Interpretation

Industry

technology;Information and Internet

Description

Description ark data centers is seeking a full-time Data Center Specialist at its state of the art data center facility in Freeport, Pennsylvania. Under general supervision, the Data Center Specialist performs basic dayto-day activities to operate the Data Center by policies and procedures; contact for after hour response to Data Center problems or issues; and provides support to customers, staff, and/or contractors. Essential Duties and Responsibilities: • Acts as the first point of contact for any building issues (climate control, odors, smoke, spills, damage, emergencies, and repairs) • Provide support to customers, staff, and/or contractors. • Managing a ticket queue and escalating issues to appropriate team members • Installs and maintains all cross connects. • Create documentation and maintain that documentation through the change process. • Performs immediate cleaning duties necessary to maintain a clean and safe facility. • Performs other maintenance duties as assigned by the Data center Manager • Managed incoming and outgoing shipments. • This includes the preparation of outgoing packages, return shipments and receipt of deliveries. This may also require managing large, heavy parcels. • Read and comprehend technical information relating to the Data Center infrastructure, hardware, software, peripherals, and telecommunication devices. • Use monitoring systems to identify problems or issues with the Data Center infrastructure. • Inspect equipment visually and listen to mechanical problems; report findings as directed. • Accurately log and report issues and problems following standard procedures • Troubleshoot problem issues following processes and procedures, as directed Requirements Education & Experience: • Minimum of one (1) year of job-related experience • Ability to interpret processes, flow charts, building plans and schematics. • Ability to use standard powered and non-powered tools. • Ability to prioritize and manage multi-functional tasks. • Ability to work effectively under pressure, and against strict time constraints. Interpersonal Skills: • Effectively communicate, orally and in writing • Work as a team member in a cooperative work environment. • Understand and follow oral and written instructions

Responsibilities

The Data Center Specialist acts as the first point of contact for any building issues and provides support to customers, staff, and contractors. They manage a ticket queue, perform maintenance duties, and ensure the data center operates according to policies and procedures.