Qualifications and Technical Skills

• Diploma or Degree in Facility Management - Preferred
• Minimum 3 years’ experience in data centres or from process driven industries i.e military, pharmaceutical, etc
• OH & S qualification – preferred
• Electrical/Mechanical Trade Licence or Trade Engineering qualification – essential
• Strong decision-making skills
• A quality and continuous improvement focus
• Strong Communications and interpersonal skills
• A common-sense approach and initiative when resolving issues.
• Computer literat

ABOUT THE ROLE:

Supervises the daily execution of critical services at a designated site. Ensures delivery of services with a high level of customer satisfaction. Oversees the critical services staff of the site.
Location of work: Docklands, Victoria 3008 Melbourne

WHAT TO BE EXPECTED ON THE JOB RESPONSIBILITIES:

The Technical Services Supervisor is required to:

• Assist the Critical Facilities Engineering Manager in the management of the site training guides including specific personnel training and development, inclusive of scenario training.
• Be trained and proficient in the role of Building Management System (BMS)/Network Operations Centre (NOC) Supervisor, to enable resilience around that role and be expected to pick up BMS/NOC duties when operationally required.
• To assist in the undertaking of Technical Competence Assessments for the shift teams in conjunction with the Engineering Managers recommendations.
• To be the Engineering Managers assistant and be involved as a representative in the planning of all interventions.
• To assist in the development of continuous improvement within the processes and delivery of planned works to the clients change management requirements/team.
• To assist in the dynamic update and maintenance of the risk register. Ensuring document development and liaising with the client regarding closing out or mitigating risk.
• To assist in the development of continuous improvement within the processes and delivery of planned works to the clients change management team.
• Assist in the development, review, implementation and audit of local Method of Procedures (MOP’s), Standard Operating Procedures (SOP’s), Emergency Operating Procedures (EOP’s) and Sequence of Operations and maintenance standards so they are in compliance with CBRE DCS standards and industry best practices in conjunction with the Engineering manager.
• Assist in the collection, correlation and reporting of Energy/Utility data, reporting to the employer and client as necessary.
• Ensure all utilization, capacity and energy figures are accurately recorded and reported on a continuous basis.
• To assist the shift team and EM in the undertaking and evaluation of all critical risk assessments and RAMS reviews, facilitating final permit authorizations.
• Assist in the evolvement of the Contractor’s BCP documents.
• Assist in the scenario planning and emergency simulation testing in line with the Employer and Contractors BCP plans.
• To deputise as part of the succession plan to the Critical Critical Facilities Engineering Manager when appropriate.
• Complete assigned tasks with minimal disruption to the customer and customers customers.
• Supervise supplier works on site to ensure they are carried out to a high quality, and in a safe manner.
• Attend and perform critical switching, isolation of services at the site so that equipment is by-passed to allow maintenance to be performed. This includes attendance outside of normal working hours at any time required.
• Be available for on 24/7 on-call to manage the rectification process for all issues and emergencies.
• Drop into cover shifts when shift technician is unavailable/absent.
• Comply with all CBRE systems used to meet its health and safety obligations.
• Hold and maintain NV1 accreditation

TO BE ELIGIBLE FOR THE ROLE, YOU MUST MEET THE BELOW CRITERIA:

Qualifications and Technical Skills

• Diploma or Degree in Facility Management - Preferred
• Minimum 3 years’ experience in data centres or from process driven industries i.e military, pharmaceutical, etc
• OH & S qualification – preferred
• Electrical/Mechanical Trade Licence or Trade Engineering qualification – essential
• Strong decision-making skills
• A quality and continuous improvement focus
• Strong Communications and interpersonal skills
• A common-sense approach and initiative when resolving issues.
• Computer literate