Data Center Technician, Data Center Operations at Apple

Sparks, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Infrastructure, Hardware Maintenance, Data Center Operations, Network Connectivity, Hardware Component Swaps, Technical Support, Documentation, Troubleshooting, Fiber Testing, Operating Systems, Workflow Systems, Collaboration Tools, Safety Protocols, Logistics

Industry

Computers and Electronics Manufacturing

Description

Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question The Data Center Technician is responsible for installing servicing and maintaining Apple IT Infrastructure in a 24/7 environment with rapidly shifting priorities while maintaining high availability of the infrastructure. Strong attention to detail and effective documentation skills are critical components of success in this position. DESCRIPTION Apple Data Center Technicians provides direct hands-on support of Data Center IT Infrastructure and internal system components. We require technicians with experience working in collaborative partnerships and have strong communication skills. Strong attention to detail and effective documentation skills are critical components of success in this position. MINIMUM QUALIFICATIONS Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field. Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols. Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc. Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration. Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed. PREFERRED QUALIFICATIONS Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment. Technical certifications such as CompTIA A+, Network+ Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure. Experience using and/or supporting computer operating systems. Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools. Ability to travel to foreign and domestic locations.

Responsibilities

The Data Center Technician is responsible for the installation, maintenance, and servicing of IT infrastructure within a 24/7 data center environment. They provide direct hands-on support to ensure high availability of compute, storage, and networking systems.