As a Data Center Technician (m/f/d), you will independently and responsibly carry out inspection, maintenance, commissioning and servicing tasks on high-availability technical building installations. This includes High/Low voltage systems, emergency power systems, UPS systems, refrigeration, air conditioning and climate control systems. These systems are managed according to the employee’s specific qualifications.
This position requires continuous availability through electronic communication methods to manage operations on a 7x24 basis.

• Installation and supervision of electrical and mechanical installations as well as execution and supervision of maintenance activities
• Handling all incoming customer requests
• Assisting in handling all the day-to-day operational and technical tasks in order to adhere to agreed SLAs with clients and to maximize client satisfaction
• Resolving customer queries, or escalating customer service requests to effectively resolve the query
• Supervision of contractors who prepare and execute facility projects that include replacement, upgrade and improvement of data center infrastructure systems
• Preparation and support of customer implementation projects
• Maintain detailed written records of all work activities
• Creating and developing Operational Procedures (SOP/MOP/EOP)
• Maintaining the asset management system
• Knowledge of fire procedures and being part of the first aid and emergency response team