REQUIREMENTS:

• Basic understanding of computer hardware and components
• 1+ year experience supporting IT equipment in a 24x7x365 production or data center environment
• Preferred: Experience testing Apple iOS and Android mobile apps
• Eagerness to learn and grow technical skills
• Relevant certifications (preferred):CompTIA (A+, Network+, Server+)ASICS/Inventory ControlBasic Structured Cabling (BSC)Data Center Foundation Certification (DCFC)Microsoft Certified Professional (MCP)Vendor-specific network certifications
  Only shortlisted candidates will be notified.
  Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.
  (EA Reg No: 20C0312

• Perform assigned tasks and escalate issues during high-volume or critical situations.
• Manage warranty claims and coordinate with vendors for Return Merchandise Authorizations (RMAs), including processing, packaging, shipping, and tracking per SLA requirements.
• Complete tasks independently using process knowledge and sound judgment.
• Maintain accurate asset and inventory data across systems (e.g., CMDB, asset repositories).
• Track, stage, and reconcile physical inventory; report discrepancies as needed.
• Execute secure destruction of data-bearing devices (DBDs) in compliance with SLAs and Microsoft policies.
• Monitor stock levels and notify management of shortages or issues.
• Adhere to security and data handling policies at all times.