Data Centre Dispatch SOC Supervisor at Securitas USA Corporate Services

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

27.31

Posted On

12 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, SOC Operations, Customer Service, GDPR Compliance, IT Skills, Interpersonal Skills, Crisis Management, Service Delivery, Security Operations, Personnel Management

Industry

Security and Investigations

Description

Company Description Are you ready to be a trusted presence in a dynamic and vital environment? At Securitas, our mission goes beyond securing premises — we protect people, property, and peace of mind. As Data Centre Dispatch SOC Supervisor, you’ll be instrumental in maintaining a safe, professional, and welcoming atmosphere for clients, employees, and visitors. This role offers the chance to work with a prestigious client. 📍Dublin 22 🕒 Working Hours: Monday to Friday, 09:00 to 17:00, with flexibility depending on operational and business requirements. 💰€27.31 per hour Why Join Us? Be part of a company that lives by its values: Integrity, Vigilance, and Helpfulness Career development opportunities and industry-recognised training A supportive team environment Competitive salary and benefits package Make a meaningful impact every day. Join Securitas and help us “See a Different World.” Apply now and become a key player in delivering safety and peace of mind. Job Description The Data Centre Dispatch SOC Supervisor (SS) is responsible for the efficient delivery of daily SOC operations, enhancing the overall service and customer experience by effectively managing a small team of security operators. The SS will be comfortable working in a fast-paced and collaborative culture, collaborating with colleagues, management, clients and other vendors to ensure accurate and timely delivery of services. The SS verifies compliance with policies and procedures, tracks audit readiness and provides direction to all SOC personnel, ensuring client requirements are met or exceeded. The SS will foster a strong relationship between the client and Securitas by embodying the core Securitas values of Integrity, Vigilance and Helpfulness. Qualifications Competencies: To be demonstrated through experience and/or training. Structured as per the Securitas Leadership Framework: Driving Performance Takes ownership Expects excellence Delivers sustainable results Builds high performing teams Developing Yourself & Others Is respectful Is empowering Leads by example Gives and asks for feedback Making Our Strategy Happen Drives innovation Seeks opportunities Fosters collaboration Values different perspectives Essential: Must have the legal right to work in the country. Must be willing to participate in the company’s pre-employment screening process, including drug screen and background investigation. Must hold a valid PSA security licence. Must have a reliable means of transportation (public or private). Previous experience in leading a team. High level of interpersonal skills. Very good command of English language, both spoken and written. Very good understanding of GDPR roles and responsibilities. High school or higher form of education graduate. Educational exceptions may be considered based on professional experience. Robust IT skills. Ability to maintain professional composure when dealing with unusual and stressful circumstances. Excellent customer service and service delivery orientation. Able to easily and effectively interact at various social levels and across diverse cultures. The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions. Desirable: 5 years’ experience in the security industry 3 years’ experience of documented supervisory experience in one or more of security operations, service planning, service development or related operational fields Action orientated with a passion for getting things done quickly with efficiency and accuracy Additional Information At Securitas, we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families. These comprehensive benefits include discounted health care scheme, company pension, bike to work scheme, access to hundreds of discounts from well-known brands and retailers, access to hundreds of high-quality online education courses from some of the world’s leading learning institutions, ways to save for the future, and other resources to improve health and well-being. Benefits: Substantial Maternity Leave top up payment Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week 24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas. Employer Contribution Pension Scheme from the day you join the Company Progression, training and development opportunities Christmas Savings Scheme Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.) Internal recognition schemes Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories) Employee Refer a friend incentives Life Assurance equal to one year’s basic pay as per Employment Regulation Order (ERO) Overtime as per the ERO Sick Pay Scheme as per ERO SIPTU Representation Rights Substantial Maternity Leave top up payment At Securitas, we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families. These comprehensive benefits include discounted health care scheme, company pension, bike to work scheme, access to hundreds of high-quality online education courses from some of the world’s leading learning institutions, ways to save for the future, and other resources to improve health and well-being. Securitas is an equal opportunities Employer P.S.A. Licence Number : 00352 Website: https://www.securitas.ie/ Available jobs: https://www.securitas.ie/careers/available-jobs/ Benefits at Securitas: https://www.securitas.ie/careers/benefits-at-securitas/ Securitas Integrity Line: https://www.securitas.ie/sustainability/securitas-integrity-line/ Compensation: up to EUR 27.31 - hourly

Responsibilities

Manage daily SOC operations and a small team of security operators to ensure efficient service delivery and customer experience. Verify compliance with policies, track audit readiness, and maintain a strong relationship between the client and Securitas.