Overview:
We’re Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher – and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas – to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.
At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. Based out of our Southampton/ Fareham sites.
What’s the job?:

The Datacentre Infrastructure Management Technical Specialist role resides in the Infrastructure Operations Services Team, providing Datacentre technical support for Kingfisher’s key Datacentre sites. The role will involve providing technical support for the Datacentre electrical and mechanical infrastructure and support of IT infrastructure installations to meet customer/business projects.

• To work MON-FRI and cover 24 x 7 callout.
• Monitor and maintain Datacentre Management Toolset.
• Perform New Installations/Moves and Decommission of legacy IT equipment.
• Local Area Network and Storage Area Network Cabling.
• Maintain, control and track Datacentre asset and configuration data.
• Monitor and maintain Datacentre electrical and mechanical infrastructure with third party suppliers to ensure preventative and reactive maintenance is regularly performed through change management.
• Fix production issues in accordance with agreed incident SLA’s.
• Work with other Kingfisher colleagues to deliver business projects.
• Actively engage in service review meetings with third party suppliers supporting the Datacentre.
• Good verbal and written communication skills
• Be Customer focused.
• Self- motivated with the ability to work under pressure.
• Ability to work as part of a small team of three.
• Good organisational skills, attention to detail and good time management skills
• Reliable and conscientious

What you’ll bring:

• Excellent GCSE grades, emphasis on IT, English and Maths
• Relevant experience working in a datacentre support role or operations environment.
• Knowledge of Sunbird and Raritan datacentre software/hardware products.
• Practical hands-on experience with Datacentre equipment installations
• Copper and fibre cabling infrastructure experience
• Clean driving licence essential as there is travel to other Kingfisher sites.

What you’ll bring

Be Customer Focused – constantly improving our customers’ experience.

• I listen to my customers.
• I use available data to help make decisions.

Be Human – acting with humanity and care.

• I do the right thing.
• I am respectful.

Be Curious – thrive on learning, thinking beyond the obvious

• I build and share new ideas.
• I try new things and share my learnings.

Be Agile – working with trust, pace and agility.

• I have courage to be creative.
• Done is better than perfect, I aim for 80/20.

Be Inclusive – acting inclusively in diverse teams to work together.

• I embrace allyship.
• I have self- awareness and a desire to learn.

Be Accountable – championing the plan to deliver results and growth.

• I own my actions.
• I understand the Kingfisher plan and how it relates to my role.

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination. We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested? Great, apply now and help us to Power the Possible.

LI-BN

The Datacentre Infrastructure Management Technical Specialist role resides in the Infrastructure Operations Services Team, providing Datacentre technical support for Kingfisher’s key Datacentre sites. The role will involve providing technical support for the Datacentre electrical and mechanical infrastructure and support of IT infrastructure installations to meet customer/business projects.

• To work MON-FRI and cover 24 x 7 callout.
• Monitor and maintain Datacentre Management Toolset.
• Perform New Installations/Moves and Decommission of legacy IT equipment.
• Local Area Network and Storage Area Network Cabling.
• Maintain, control and track Datacentre asset and configuration data.
• Monitor and maintain Datacentre electrical and mechanical infrastructure with third party suppliers to ensure preventative and reactive maintenance is regularly performed through change management.
• Fix production issues in accordance with agreed incident SLA’s.
• Work with other Kingfisher colleagues to deliver business projects.
• Actively engage in service review meetings with third party suppliers supporting the Datacentre.
• Good verbal and written communication skills
• Be Customer focused.
• Self- motivated with the ability to work under pressure.
• Ability to work as part of a small team of three.
• Good organisational skills, attention to detail and good time management skills
• Reliable and conscientiou

Be Accountable – championing the plan to deliver results and growth.

• I own my actions.
• I understand the Kingfisher plan and how it relates to my role