SKILLS, KNOWLEDGE AND EXPERIENCE:

• Electrical Qualification - 18th Edition
• Previous experience as HVAP/Qualifying Supervisor
• Sound knowledge of Building Services in a Critical Environment
• Management experience in dealing with sub-contractors and supply chain partners.
• Demonstrate previous responsibility in managing policies and systems such as H&S, QA, environmental and corporate while complying with current and appropriate legislation and standards.
• Able to co-ordinate and manage multiple works, end-to-end across a diverse and complex site.
• Proven track record in the development of positive contractor / client relations and communications.
• Work within agreed systems and processes and maintain accurate records.
• Valid H&S qualification is desirable

KEY RESPONSIBILITIES ARE AS FOLLOWS:

• Line Management responsibility of two direct reports
• Setting of goals and objectives
• Assignment of Training and Development Plans
• Performance Management and Succession Planning
• Audit of self-delivered Planned and Reactive works
• Management of Subcontractor planned and corrective works.
• Review of maintenance reports and raising corrective works.
• Change management responsibility, notifying the client with new or deferred works.
• Manage Supply Partner performance meetings and Action Tracker.
• Ensure all SSoW are adhered to for all subcontractor tasks.
• Undertake CBRE Dynamic Risk Assessment for all in-house tasks.
• Conduct assurance checks and audits of subcontractor extra works and documentation.
• Liaise with CAFM Team on PPM scheduling and alignment, assisting with the review and submission of Annual PPM Planners.
• Liaise with Shift Managers on upkeep of site Logbooks, ensuring statutory compliance records are maintained.
• Having a good working knowledge of health and safety legislation bringing any non-compliance concerns to the attention of the Datacentre Manager.
• Liaise positively and professionally with Client representatives, contractors, and customers.
• Ensure compliance with relevant legislation.
• Ensure a professional image of the company is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted.
• Carry out any other duties deemed reasonable by the line manager.

The role: Critical Services Supervisor

• Reporting to the Data Centre Manager, The Critical Services Supervisor is responsible for the service delivery and management of subcontractor maintenance & extra works at site (MA/EW)
• Working with the Data Centre Manager, Ensure Planned Preventative Maintenance (PPM) plans are in place and scheduled services are delivered to that plan.
• Work closely with the Operations Supervisor & Shift Managers to ensure Sub-contractor works are scheduled and completed in accordance with documented procedures.
• Communicate resource availability daily to the Data Centre Manager, Operations Supervisor and CAFM Co-ordinator.
• Act as the initial point of contact for all subcontractor related tasks and corrective work to the client’s service desk team (ASD) and Chief Engineer.
• Maintain CBRE subcontractor logbook records and permit documentation, ensuring annually all documentation is accurate and complies with CBRE QHSE Contractor procedures.
• Undertake assurance checks of subcontractor works, confirming work undertaken aligns to the agreed scope of services.
• On a weekly basis approve the invoicing and billing of subcontractor extra works in collaboration with the Data Centre Manager and Contract Support team