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Data Centre Technician at Oracle Risk Management Services

Newport, Wales, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Installations, Break-Fix Tasks, Hardware, Network, Cabling, Rack Deployments, Site Planning, Problem Escalation, Oracle Cloud Infrastructure, Ticketing Queues, Service Level Agreements, Site Coverage

Industry

IT Services and IT Consulting

Description

Responsible for effective delivery of technical support and installations. This will include break-fix tasks, includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter. Prioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of technician activities in accordance with internal polices and service level agreements. Provide 24x7 site coverage for Oracle OCI datacenter sites. Career Level - IC3

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Responsibilities

Responsible for effective delivery of technical support and installations in an Oracle Cloud Infrastructure datacenter. This includes managing installations, prioritizing ticketing queues, and providing 24x7 site coverage.