Knowledge Skills and Abilities

• Knowledge in usage of system software for data generation
• Knowledge of relevant market technologies in secure environments is preferable
• Service specific knowledge related to telecommunication and OEM solutions is preferable
• Knowledge of ITIL processes and Service Management preferable
• Ability to work under pressure and flexible to changes
• Highly organized and quality conscious
• Analytical thinking and problem-solving mentality
• Being an excellent team player
• Drive for self-learning and improvement
• Ability to follow given processes, procedures and work instructions
• Fluent written and spoken English
• Ability to work flexible hours and occasional weekends to support business needs.
• Minimum 3 days per week in the office with ability to extend to 5 days as business requires