Ensure the engineering teams are properly structured, staffed, and possess the right roles and skills.
Drive excellence in engineer recruitment, onboarding and career development.
Foster an engineering culture of ownership, collaboration, and passion for delivering quality products.
Be an active part of the cross-functional leadership team for the area.
Collaborate with other engineering leaders across the organization to share best practices.
Accountable for the engineering teams’ delivery in terms of both time and quality.
Work closely with your product counterpart(s) and provide a high level of support for product activities.
Define team performance metrics to monitor and report on team productivity.
Drive the continuous optimization and improvement of team and development processes.
Take ownership for measuring team performance, resolving any situations that can impact it.
Advocate and advance modern agile software development practices.
Step into any missing role as and when may be required.
Through collaboration with your architecture and product counterparts, ensure the engineering teams are aware of any strategies, standards and business goals they are expected to follow.
Drive ownership and awareness of system health, performance and stability.
Champion technical initiatives for consideration in the product development roadmap.
Ensure highly effective support and maintenance processes are in place.
Ensure SLAs are being actively monitored and followed.