About Our Company
We are a commercial equipment finance company located in Miami, FL. Our parent company has been in business for over 33 years. At this time we are expanding and seeking to hire in office assistance with processing of loans and information. This is a full time employment opportunity with great hours and benefits.

OVERVIEW

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our dealer partners / customerss, providing exceptional service and support. You will handle inquiries, data entry, resolve issues, and ensure customer satisfaction while maintaining accurate records. The ideal candidate will possess strong organizational skills and a solid understanding of various administrative tasks.

REQUIREMENTS

• Proficient computer skills.
• Strong typing skills with attention to detail for accurate data entry.
• Basic math skills for handling transactions and processing transactions.
• Previous office or clerical experience preferred (not required).
• Excellent organizational skills to manage multiple tasks efficiently.
• Ability to work independently as well as part of a team.
• Strong communication skills, both written and verbal. Join us in delivering outstanding service to our customers while developing your career in a supportive environment.
  Job Type: Full-time
  Pay: $44,650.30 - $53,772.41 per year

Benefits:

• Health insurance
• Paid time off

Language:

• ENGLISH AND SPANISH (Required)

Ability to Commute:

• Miami, FL 33126 (Required)

Work Location: In perso

• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Maintain accurate records of customer interactions and transactions in databases.
• Process orders and manage order entry efficiently.
• Perform data entry tasks, ensuring accuracy and attention to detail.
• Utilize systems to track deals.
• Conduct data collection and maintain filing systems for easy access to information.
• Assist in administrative duties with assigned tasks as needed.
• Collaborate with team members to improve customer service processes.