Position Summary:
Provide comprehensive and strategic planning, development, administrative decision-making, and implementation of the Adult Day Service program according to the policies and procedures adopted by the Governing Board of Directors.

EDUCATION AND EXPERIENCE

• 
  
  
  
• High school diploma or GED with clerical experience.

• knowledge of relevant software applications including MS Office
• proficient in use of email and internet, accurate keyboard skills.
• knowledge of office management systems and administrative procedures.

SKILLS

• 
  
  
  
• Time management skills and the ability to prioritize and organize work.

• Data management with attention to detail and accuracy
• Excellent communication skills - verbal and written
• problem-solving, adaptability, team work and customer service orientation
• Ensure the safety of all staff, volunteers, visitors and individuals receiving services at Easter Seals.
• Act in compliance with Medical and Non-Medical Emergency Procedures.
• Assist individuals in evacuating building during emergency situations to include but not limited to: fire drills and external disaster drills. Specific duties to be assigned by immediate supervisor.
• Assume assigned responsibility for non-clinical duties during disaster and/or drills including but not limited to safety of files/office areas, closure of doors.

Responsibilities:

• Enter data into computer databases for effective record keeping:

• Record client’s attendance accurately in designated database.

• • Enter clients’ data into CADCare, CIRTS or spreadsheets as appropriate.
• Follow software techniques and procedures to enter data in a timely manner.
• Review, correct, change or delete entered information to ensure accuracy.
• Confer with supervisor regarding incomplete or incorrect information.
• Verify entered information by reviewing, correcting, deleting, or reentering data.
• Maintain client’s confidentiality by keeping information secured and confidential.
• Periodically generate reports from the various databases as requested or for internal monitoring.
• Record and maintain accurate information on transportation utilization;
• Issue transportation vouchers for eligible clients.
• Record all STS transportation transactions accurately.
• Collect and file monthly mileage from Miami drivers and Hialeah center.
• Maintain Van’s gasoline and mileage records.
• Complete transportation attendance reports as required.
• Assist in the management of the Adult Care Food Program;
• Collect adult care food program applications.
• File point of service meals count.
• Prepare weekly meal order based on weekly attendance.
• Send weekly meal order to the caterer accurately and on a timely basis.
• Review caterer’s meal invoices for accuracy comparing to the meal delivery slips
• Check and compares meals’ delivery slips, orders, and invoices for accuracy and completeness.
• Maintains accurate records of meals ordered, received, served and invoiced.
• Assist with external and internal communication;
• Answer, direct and make phone calls in a polite and helpful manner.
• 
  
  
  
• Check and distribute all internal correspondence.

• Assist in preparing all external correspondence including labeling envelopes or documents.
• Contact families of absent participants and maintain record of such phone calls.
• Assist in organizing and coordinating support group meetings.
• Record keeping
• Sort, file and maintain alphabetical, numerical, and subject filing systems on clients’ files and other documents for program operation.
• Organize new clients’ files and prepare new client’s intake packets.
• Assist with file review.
• Request Service Authorizations from the various insurance.
• Maintain accurate and updated records of Service Authorizations.
• Scan service authorizations.
• Provide office support to social workers, nurses, activities director and management
• Photocopy, scan and fax as needed
• Maintain inventory of office supplies and prepare monthly orders.
• Support and cover the reception desk as needed
• Keep office area neat and tidy
• Maintain a high level of confidentiality.
• Any other task assigned by supervisor.