Do you have a passion for people and the environment?
Mid Valley Disposal is currently seeking applicants for our dynamic Customer Service Team as a Data Entry. Are you excited by the opportunity of contributing to a company that is making a difference and want to help ensure that Mid Valley Disposal has the talent we need to drive our growth and innovation as a leading environmental and recycling organization? In this role you will help Mid Valley Disposal by supporting our CSR Team and will be responsible for receiving the incoming calls and entering order for a specific line of business. The successful candidate will have excellent customer service experince and analytical skills, excel experince, enjoy reviewing and entering data, organizational and time management skills, verbal and written communication skills, record keeping skills, problem solving skills and computer skills.

SUMMARY:

The Data Entry clerk is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating customer order statuses, and double-checking their work to ensure they inputted data correctly.

QUALIFICATIONS:

• High school diploma or general education degree (GED)
• Data entry experience or related office experience

• Maintains database by entering new and updated customer and account information.
• Processes customer and account source documents by reviewing data for deficiencies.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
• Purges files to eliminate duplication of data.
• Maintains operations by following policies and procedures and reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.
• Takes ownership of issues on customer service questions, researching and providing solutions rather than escalating problems that can be resolved at the first point of contact.
• Communicate relevant information effectively and coherently to customers and coworkers.
• Acts professionally, courteously, and cooperatively toward customers and coworkers.
• Creates problem-solving solutions for the customer as well as the company.
• Compile and organize all the facts required to respond to a customer’s request.
• Develops openness and trust with others. Expresses opposing views in a tactful manner that builds teamwork.
• Ability to multitask and effectively manage two or more activities or sources of information.
• Keep records for future reference in an organized manner.
• Organizes information others can use easily.
• Keep up with new incoming records.