RWI Logistics is a solution-oriented logistics service provider that engages in long lasting customer partnerships located in Fort Thomas, Kentucky across the river from Cincinnati, and affiliated with the Castellini Company. Founded in 1896 on the original Cincinnati produce terminal market, Castellini Company is one of the oldest members in the produce industry and grew to be one of the largest distributors of fresh produce in the country. In 1974, Castellini purchased Riley Whittle, Inc, an asset based trucking company operating since 1954, to haul produce from the growing regions of the United States into the Midwest for customer distribution. RWI Transportation flourished using its own fleet and outside carriers to meet and exceed our customer service expectations. To focus on the rising demand of non-asset based logistics services, the strategic decision was made to separate RWI Logistics from RWI Transportation in 2013. Since our start, we have evolved to now offer services ranging from asset based transportation, freight brokerage services, and freight management. We act with a sense of urgency and deliver customer driven insights that are enabled by best in class technology, process standardization, and continuous improvement. Bringing Intelligence to your Supply Chain.

QUALIFICATIONS

• Proven experience in data entry or a similar administrative role.
• Excellent English communication skills, both written and verbal.
• Proficiency in using data entry software, spreadsheets, and documentation tools (e.g., Microsoft Excel, Google Sheets).
• Strong attention to detail and high degree of accuracy in data entry tasks.
• Ability to handle large volumes of data efficiently while meeting deadlines.
• Strong organizational and time management skills in a remote work environment.
• Familiarity with confidentiality requirements and data protection protocols.

ABOUT THE ROLE

We are seeking an efficient and detail-oriented Data Entry Operator (Offsite) to join our Customer Support team. This hourly, full-time position is ideal for someone who excels in maintaining accuracy, meeting deadlines, and handling a high volume of tasks. In this role, you will be responsible for handling crucial customer data with precision while collaborating remotely with our dynamic team. Your contribution will play a significant role in ensuring smooth operations and high-quality service delivery.

WHAT YOU’LL DO

• Accurately input and update customer information into databases and systems.
• Perform data verification and cross-check information for accuracy and completeness.
• Maintain and organize digital records in compliance with company guidelines.
• Ensure all data entry tasks are completed in a timely manner to meet deadlines.
• Collaborate with team members to resolve discrepancies in data and provide solutions.
• Assist with generating reports based on collected data, as required by management.
• Adhere to company policies and procedures for data confidentiality and security.