Job Description

Roles & Responsibilities

• Registration of patients in the HIS and ensuring accuracy is maintained
• Attending to the patients and guiding them with their enquiries
• Maintaining good telephone and email etiquette
• Coordinating with the supervisors regarding the patient flow management
• Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols
• Ensuring that the waiting time is reduced and assisting in improving the same
• Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
• Being up to date with the new tie ups and the billing requirements
• Assisting with related data entry tasks in the other departments
• Assisting with any additional task assigned by the HOD as per the operational requirement