Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Are you looking for a chance to get your foot in the door with a great company? You have found it here. Already one of the world’s leading health care companies, Optum, part of the UnitedHealth Group family of businesses, is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. Here, you are not just working. You are making great things happen for the people who rely on us for health care across the United States. Your part of an elite team that is equipped with the best tools and resources, the most thorough training and learning opportunities and a mission that can inspire you every day.
The Data Entry Clerk will be supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns and/or Third-Party Denials processes.

REQUIRED QUALIFICATIONS:

• 1+ years of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC and web applications including ability to navigate and learn new and complex computer system application
• Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays

PREFERRED QUALIFICATIONS:

• Medical billing experience
• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills
  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
  UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details etc.)
• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS word, MS Excel, Online applications, Mainframe applications)
• May be required to conduct basic research in computer applications to performing data entry (address, billing codes, reject codes etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient’s information or with the insurance information provided in the claim/bill and resolve for re-billing