Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
The person in this role provides support to case managers in diverse and intricate administrative tasks. Gathers, organizes, evaluates moderately complex data and information, and compiles detailed reports. Executes outreach initiatives for individuals impacted by disasters. Facilitates coordination among various departments and external entities. Offers specialized and analytical administrative support to executive, administrative, and staff managers. Evaluates and enforces departmental/program policies, procedures, operations, and organizational structure. Manages and updates computer databases. Engages with agency directors to discuss and align on program activities, issues, and proposed changes affecting specific departments/programs.

QUALIFICATIONS:

• Bachelor’s degree in liberal arts, administration or business.
• Two to four years of related experience.
• Bilingual (English/Spanish) a plus.
• Have an extensive background in accurately and efficiently processing large volumes of data for a diverse range of clients.
• Effectively collaborate with team members and management, communicating updates and identifying any issues for prompt resolution.
• Principles and practices of organization and administration.
• Applicable state and federal laws.
• Budgets and statistics.
• Demonstrate proficiency in typing at a pace that meets the demands of the role.
• Operate standard office, word processing, and computer equipment.
• Train and oversee the performance of assigned staff.
• Exercise independent decision-making and initiative.
• Keep records meticulously organized and accurate.
• Analyze and interpret complex information effectively.
• Perform tasks autonomously without explicit instructions.
• Communicate effectively, both in writing and verbally, with individuals of diverse educational and socio-cultural backgrounds.
• Utilize principles and practices of administration and management to solve a broad range of complex organizational and operational challenges.
• Understand and apply departmental or programmatic policies and procedures.

• Executes outreach initiatives for individuals impacted by disasters.
• Facilitates coordination among various departments and external entities.
• Offers specialized and analytical administrative support to executive, administrative, and staff managers.
• Evaluates and enforces departmental/program policies, procedures, operations, and organizational structure.
• Manages and updates computer databases.
• Collects, organizes, and interprets data, compiling extensive reports.
• Consults with and advises supervisors on policy, procedural, and operational matters, providing strategic recommendations.
• Engages with agency directors to discuss and align on program activities, issues, and proposed changes affecting specific departments/programs.
• Undertakes and accomplishes special projects as directed by the director.
• Provides technical guidance and support to team members.
• Executes a range of general administrative and secretarial tasks.
• Drafts, edits, and updates various forms of correspondence and memoranda.
• Demonstrates cultural and socioeconomic awareness and sensitivity towards the client population.