Data Entry Specialist | Healthcare Account | Get a 21K Signing Bonus at ISTA Personnel Solutions

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Data Entry, BPO Experience, Healthcare Campaign, Editing Online Documents, MS Tools Proficiency, Attention To Detail, Organization, Verbal English, Written English, Prioritization, Multitasking, Problem Solving, Teamwork, Independent Work

Industry

Outsourcing and Offshoring Consulting

Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Data Entry Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Job Description: Provides customer support through different communication channels (phone, email, chat). Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services. Collaborates with colleagues and different departments to resolve complex issues Maintains accurate records on customer interactions, transaction, feedback, etc. At least 6months BPO experience handling a HEALTHCARE campaign Good working knowledge in editing online documents (PDF) Proficient in using MS Tools (Office, Excel, Outlook) Detailed oriented and organized Good verbal and written English skills Ability to prioritize and multitask in a fast-paced environment Strong problem-solving skills and ability to work independently and as part of a team Willing to work onsite in Makati Amenable working night shift What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives

Responsibilities

The specialist will provide customer support across various channels like phone, email, and chat, focusing on resolving issues and ensuring customer satisfaction with products or services. This role also involves collaborating with colleagues to handle complex issues and maintaining accurate records of all customer interactions and transactions.