REQUIREMENTS:

• Minimum of six months’ experience in data entry or a similar administrative role.
• Proficient with Microsoft Office applications, including Word, Excel, and Outlook.
• Comfortable working with databases and handling sensitive data with confidentiality.
• Excellent communication skills, both verbal and written, with the ability to interact with diverse groups.
• Strong organizational and time-management skills, with the ability to meet deadlines and adapt to shifting priorities.
• Familiarity with military protocols and family support programs is a plus.
• Ability to work independently while contributing to a team-oriented environment.
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• Manage data entry for the Transition Assistance Program (TAP), including creating and updating workshop records.
• Maintain accurate accountability statistics for TAP and manage sign-up sheets for workshops and classes.
• Communicate with clients via email and phone to confirm attendance for upcoming TAP workshops and seminars.
• Assist with front desk operations, including answering phones, scheduling appointments, and greeting clients.
• Support the TAP manager with classroom setup and distribution of laptops for instructional purposes.
• Track and record customer interactions, informal visits, and calls daily in the system.