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Data Entry Specialist at Ladgov Corporation
Bedford, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Data Entry, Microsoft Office Suite, AFFIRST, DoD TAP Databases, Military Culture, Client Scheduling, Administrative Support

Industry

Professional Services

Description
Position Summary: The Front Desk/Data Entry Specialist is responsible for providing professional reception and administrative support to the Military & Family Readiness Center. This role requires strong customer service skills, data entry proficiency, and the ability to manage multiple systems including AFFIRST and DoD TAP databases. The position plays a critical role in supporting transitioning service members and their families. Location: Military & Family Readiness Center (M&FRC) Schedule: Full-time, 40 hours/week Monday–Friday, 8:00 AM – 4:00 PM Key Responsibilities: Serve as the first point of contact for all visitors and callers to the M&FRC. Assess visitor needs and direct clients to appropriate staff or services. Schedule clients for classes and workshops and send reminder emails. Input and maintain data in AFFIRST and TAP systems per program requirements. Ensure client sign-in procedures are followed and generate monthly client usage reports. Required Qualifications: Minimum of 1 year of customer service experience in a professional setting. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with data entry into web-based systems. Familiarity with military culture, protocols, or support systems is preferred.

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Responsibilities
The Data Entry Specialist serves as the first point of contact for visitors and callers, assessing their needs and directing them to appropriate services. Additionally, the role involves data entry and maintenance in specific systems, ensuring proper client sign-in procedures, and generating usage reports.