TITLE: Program Data Support
DEPARTMENT: Program
REPORTS TO: Director, Data Administration
TYPE OF POSITION: Full-time, Non-Exempt
MOMS mission is to help mothers and their families have healthy babies by providing health coordination, education, and access to community services. The Program Data Support position provides diversified support to the Director, Data Administration and regularly interfaces with members of the Program and Education teams. The Data Department promotes an autonomous work environment and completing essential tasks without constant oversight is required.
Position requires dependability, a high level of integrity, ability to manage sensitive and confidential information, strong business acumen and a commitment to representing the organization in a highly professional manner.

QUALIFICATIONS & SKILLS

• Education: High school diploma
• Excellent administrative skills and ability to multi-task.
• Experience with database systems and entering numbers/data accurately and efficiently.
• Demonstrated ability to write and communicate in a creative, clear and concise manner.
• Professional and resourceful style, the ability to work both independently and as a team player.
• Excellent skills utilizing all Microsoft Office suite programs.
• Must have a valid CA driver’s license, proof of automobile insurance and be willing to travel with a reliable mode of transportation.
• Must be able to pass employment eligibility verification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Duties include:

• Utilize the program database system for MOMS clients and ensure accuracy of data.
• Utilize multiple database systems, including systems for outside agencies.
• Multitask and prioritize workflow/tasks to meet and maintain data entry and reporting needs of the department/organization.
• Ability to work independently and follow through on assigned projects.
• Process client referrals in the program database system and prepare for distribution.
• Receive website referrals for classes and home visitation; process and/or distribute accordingly.
• Process closed referrals accordingly.
• Process case closures accordingly for clients who received services; prepare closed charts for filing.
• Maintain closed case filing system, track Iron Mountain storage Identifiers and Chart Description.
• Enter program assessments into the program database, confirm accuracy and update information as needed.
• Forward assessments with incomplete and/or missing documentation to Director (and/or Manager), Program Administration. Track Maternal Child Health Worker (MCHW) follow-up items and clear when issue is corrected.
• Create client records in Orange County Children’s Screening Registry when appropriate.
• Process class attendance in database by utilizing Education Sign-In sheets and Registration forms, communicate issues with appropriate individual.
• Additional duties as assigned and/or required.
• Attend mandatory events and participate in meetings/trainings as required.