Job description

Job type: Permament

• Job Title Data Entry - Order Processing Agent FEMALE Reports to Operations Manager Location Dubai Candidate Location UAE Job Type Full-time MUST be available to join immediatelyJob Summary We are seeking a detail-oriented and organized Data Entry - Order Processing Agent to join our clients team The successful candidate will be responsible for accurately and efficiently processing customer orders entering data into our system and ensuring that all orders are fulfilled in a timely and accurate manner This is a critical role that requires strong attention to detail excellent communication skills and the ability to work in a fast-paced environment Key Responsibilities 1 Order Processing - Receive and process customer orders ensuring accuracy and completeness - Enter orders into our system including customer information order details and payment information - Verify orders for accuracy and completeness and resolve any discrepancies or issues 2 Data Entry - Accurately and efficiently enter data into our system including customer information order details and product information - Ensure that all data is accurate complete and up-to-date 3 Customer Communication - Respond to customer inquiries and resolve any issues or concerns related to their orders - Provide excellent customer service ensuring that customers are satisfied with their orders and experience 4 Order Fulfillment - Coordinate with the warehouse team to ensure that orders are fulfilled in a timely and accurate manner - Monitor order status and resolve any issues or delays 5 Reporting and Analysis - Generate reports on order processing and fulfillment including metrics on accuracy timeliness and customer satisfaction - Analyze data to identify trends and areas for improvement and provide recommendations for process improvements Requirements 1 Education - Associate s or Bachelor s degree in a related field e g business operations or logistics preferred 2 Experience - Minimum 1 year of experience in data entry order processing or a related field - Experience in a fast-paced dynamic environment preferred 3 Skills - Strong attention to detail and organizational skills - Excellent communication and customer service skills - Ability to work in a fast-paced environment and prioritize multiple tasks - Proficient in Microsoft Office including Excel and Word Salary AED 3000-3500 Benefits as per UAE law