POSITION SUMMARY:

The Data Governance and Compliance Manager will assist with developing and implementing a unified and sustainable data framework that enhances decision-making, operational efficiency, and public service delivery.
The Data Governance and Compliance Manager will deliver key outcomes including the development of a Data Governance Committee, an enterprise-wide data taxonomy, governance policies, and a strategic framework that aligns with performance goals. This will eliminate data silos, ensure ethical and efficient data use, and support predictive and real-time analytics, allowing departments to better serve residents and stakeholders through informed, transparent actions.
Deliverables will include the creation of a functional Data Governance Committee, a clearly defined data governance structure with RACI models, documented policies, and processes for responsive data collection and reporting. The Data Governance and Compliance Manager will also assist with implementing self-service dashboards and analytics tools, train staff to build internal capacity, and establish KPIs to measure impact and drive accountability.

KEY RESPONSIBILITIES WITHIN SCOPE:

• Develop and Operationalize a Data Governance Framework
• Define roles and responsibilities for data stewardship across departments.
• Establish data classification, access, and retention policies.
• Implement consistent standards for data collection, usage, and quality control.
• Conduct performance reviews, tracking progress against KPIs. Adjust governance

strategies as needed.

• Develop and document a city-wide data taxonomy and governance framework.

Establish data catalog and classification criteria.

• Ensure Compliance with Regulations
• Align practices with HIPAA, GDPR, CCPA, CJIS, and local data privacy laws.
• Lead audit preparation and manage documentation for compliance reviews.
• Mitigate risk through assessments and recommendations.
• Data Quality and Lifecycle Management
• Create data lineage and inventory across city systems.
• Establish procedures for data cleansing, validation, and reconciliation.
• Develop protocols for data archival and disposal.
• Training and Capacity Building
• Design and deliver training on data governance and compliance best practices.
• Raise awareness through workshops and internal communications.
• Cross-Departmental Collaboration and Policy Alignment
• Serve as a liaison between departments.
• Ensure policies are integrated into technology procurement and deployment.