End Date
Friday 14 February 2025
Salary Range
£42,120 - £46,800
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Are you interested in supporting the Consumer Lending business, customers and colleagues by joining our Data Office team. If you want to help ensure that our customer data is well managed, protected during change and maintains its accuracy, then this could be the role for you. As a Data Governance Specialist, you will be responsible for managing our Data Side of Change process, supporting Platforms and business areas to focus on data quality, data accuracy and data lineage as part of the change lifecycle. In addition, you will play a pivotal role in providing oversight to the roll-out of the data accountabilities as part of the embedding plans in 2025.
Job Description
Please be aware: Due to the refurbishment of the Cardiff office, the successful candidate will need to attend the Newport office until the refurbishment is complete.
About this opportunity
We have an exciting opportunity within Chief Controls Office in the Data Governance and Privacy team, where you’ll help to improve and embed Consumer Lending’s approach to data management controls. Looking for the right candidate to join us on our journey to build a diverse, highly skilled workforce.
You will have the opportunity to collaborate with a wide range of stakeholders across multiple business areas, including Senior leaders as part of this role. Providing subject matter expertise to enable our Consumer Lending teams to trust and use their data, helping them to make informed decisions and provide better customer outcomes whilst reducing risk.
What you’ll be doing

You’ll be supporting on a wide range of key activities including:

• Data Side of Change (DSoC) process for Consumer Lending, providing advice and support to change practitioners to deliver compliantly.
• Embedding of data accountabilities, providing support to validate business areas have met the definitions of done set out by CDAO.
• Data Office front-door process, triaging work requests into the team for prioritisation.
• Maintenance of workstream plans, using Teams Kanban to track progress and delivery.
• Delivery of control improvements as part of the 3-year risk reduction plans for the data risks.
• Analysis and insight generation to support Platform delivery against key data metrics.
• Collibra monitoring to track Platform and business delivery against plans.

What you’ll need
We’re looking for a self-starter, who is highly motivated, with the ability to learn quickly. An effective collaborator and problem solver, with the drive to continuously improve our approach to data. You’ll be able to deliver clear communication across varied audiences and be highly organised.

Specifically, we’re looking for:

• Knowledge and experience of Data Side of Change (DSOC), with good understanding of the conditions of approval requirements.
• Confidence to engage senior stakeholders, to identify, plan and prioritise activity.
• Ability to thrive in a fast paced, varied working environment, meeting challenging deadlines.
• Experience using key Group Data Management and Quality tools or strong willingness to learn how to use the tools.
• Ability to explain complex issues in a compelling way to drive action.
• The ability to prioritise tasks, to effectively manage competing demands and stakeholder challenges.

And any experience of these would be really useful:

• Knowledge and understanding of the Group Data policy and associated requirements.
• Risk and control awareness, including use of the Group tooling, RCSA.
• Understanding of project risk and dependency management, especially in a technical environment.
• Data analytics experience, with the ability to create actionable insight.

About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more.
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

Please refer the Job description for details